Shipping policy

At LinenQ, we believe in providing you with an exceptional shopping experience from the moment you place your order to the moment it arrives at your doorstep. We offer worldwide delivery through trusted courier services to ensure that your order is delivered safely and promptly.

PROCESSING AND SHIPPING TIMES

We strive to process and ship the majority of orders within 1-2 business days. Please note that our products have two statuses: "ready to ship" and "made to order". Orders with the "ready to ship" status are processed and shipped within 1-2 business days. Orders with the status "made to order" are processed and shipped within 6-14 business days. You can check the processing time for each product on the product page. Once your order is ready, it will be immediately shipped to your destination.

SHIPPING RATES AND TIMES

We offer various shipping options depending on your location. Please see the shipping rates and times below:

  • United States: Standard (free) - 3-5 days, Express ($7 USD) - 2-3 days
  • Canada: Economy ($8 CAD) - 6-16 business days, Express ($27 CAD) - 3-5 business days
  • United Kingdom: Economy (£5 GBP) - 6-17 business days, Express (£17 GBP) - 3-6 business days
  • European Union: Economy (€5.70 EUR) - 6-17 business days, Express (€18.70 EUR) - 3-6 business days
  • Australia and New Zealand: Economy ($9 AUD) - 10-18 business days, Express ($29 AUD) - 5-11 business days.

Please note that orders placed on Friday afternoons, during weekends, or National Holidays will be processed the next business day. During holiday periods, such as Thanksgiving, Black Friday and Cyber Monday, Christmas, and Easter, orders may be subject to delay. Please allow a few additional business days for your order to be processed and dispatched.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. LinenQ is not responsible for delays due to customs.

If you have any questions regarding our shipping policy or your order, please do not hesitate to contact us at mail@linenq.com. We are always here to assist you.